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Join us online for our newest 10-Hour Program!

"COURT REPORTING, ETHICS, AND HARASSMENT IN AN AI/DIGITAL WORLD!"

Live Webinar - 2 Dates to Choose From

Date: October 17, 2026 

Time: 9:00am - 8:00pm EST

Purchase your spot today!  

**BONUS: For participating in this webinar we will submit your CEUs to NCRA and pay the $45 fee for you!**

COURSE OUTLINE

Please note that this is a Zoom webinar so you will be on camera

for part of the time.

SESSION I: GENERATIONAL HARASSMENT - 1.0 Hour (60 minutes)
PRESENTER: Kathy McDaniel, CSR and Pam Sheppard, CSR

Content Outline:
In this one-hour presentation, we will explore generational sexual harassment, changes in women’s rights, older/younger generations and values, “soft” new generation, nontraditional COVID/sheltered generation and more.

Participants will discuss:

• Being cognizant of generational differences around you
• Helping/hindering social environment in the workplace
• How to bridge the gap

Participants will learn how to:

• Calmly discuss norms
• Bridge the gap and common goals in the workplace

Appropriate methodology:
This presentation will involve slides/videos regarding situations with your peers and working through the generational divide and social norms through the years and how to handle intelligently.

SESSION II: DOING THE RIGHT THING!

1.5 Hours (90 minutes) ethics/rules 
Falls under: Section 3.09
Presenters: Pam Sheppard, CSR and Kevin Bowden, reporting firm owner

Content Outline:
This session will delve into what are the ethically correct things to do in situational dilemmas regarding court reporting. We will go over the NCRA Code of Professional Ethics.

Participants will discuss:

• What is the right thing to do and why
• Mask writers using mask and not just AI recordings
• Negativity towards online students regarding questions on forums
• Negativity towards fellow reporters, steno and mask
• Doing your own transcripts
• Giving wrong info on forums when you don’t know where the questioner is from
  

Participants will learn how to:

• Ask the right questions on forums
• Not engage with the troublemakers looking for a fight
• Calmly converse with others on forums
• Getting your own transcripts out
• The rules we must follow regarding gift giving
• Cost of wrong information
• Can I take this depo?
  
  

Appropriate methodology:
This presentation will involve slides and discussion regarding the ethical rules we all must follow, NCRA advisory opinions, proper etiquette as a professional, transcriptionists versus scopists.

SESSION III: STAYING OUT OF TROUBLE!

1.0 Hour (60 minutes) Ethics
Falls under: Section 3.09
Presenters: Pam Sheppard, CSR and Kevin Bowden

Content Outline:
This one-hour ethics presentation will focus on literally staying out of trouble with your governing body in your state.

Participants will discuss:

• What causes you to be brought before the board?
• How can I lose my license?
• How do I report issues in depos and to whom?

Participants will learn how to:

• Find licensure information
• Keep your license trouble free
• How to report issues and to whom and when
• Communicate

Appropriate methodology:
This discussion will focus on protecting yourself and your firm from licensing issues, how to report problems you see in the field and to whom with documentation, slideshow and real-world examples happening daily.

SESSION IV: ERASING THE FEAR OF AI:

2 HOURS (120 MINUTES)
Falls under: Section 3.02
Presenter: Kevin Bowden

Participants will discuss:

• What is AI?
• How can I use it to my advantage?
• Why is it important?
• Software integration
• How difficult is it to switch software

Participants will learn how to:

• Navigate the use of AI in everyday tasks
• Use AI to boost productivity
• How not using AI is slowing down your processes
• How our software AI integration helps us

Appropriate Methodology:
This presentation will involve discussion and slideshow with real-world AI applications we can integrate into our current production of transcripts to help us turn around transcripts/records.

SESSION V: Today’s Vocabulary Additions:

1 Hour (60 minutes)
Falls under: Section 3.02
Presenter: Kathy McDaniel, CSR

Content Outline:

This one-hour presentation will provide court reporters with terms that are appearing on the news and in our depositions/hearings currently.

Participants will discuss:

• New war terms
• Location terms
• World terms
• Election terms from across the world

Participants will learn how to:

• Find these words
• Google or ChatGPT hard to find terminology
• Sound things out and good ways and places to search

Appropriate Methodology:

This presentation will involve slides, discussion, and handouts with terms for reporters to add to their dictionaries.

SESSION VI: Organizing Your Digital Workspace

1 Hour (60 minutes)
Falls under: Section 3.02
Presenter: Pam Sheppard, CSR

Content Outline:
This slideshow will show how to organize your desktop so that finding the files you need is fast and efficient.

Participants will discuss:

• Easy ways to name your files for depos and/or court
• Folders keeping files succinct
• Complete/incomplete record labeling
• Paid/unpaid invoice labeling

Participants will learn how to:

• Name files on desktop
• Move files around easily
• Keep depos/court filings separated if you do both
• Be organized in your reporting life

Appropriate Methodology:
This slideshow presentation will involve active discussion and examples of naming and keeping your files organized to greatly reduce time searching for files for estimating and invoicing and eventually doing your taxes.

SESSION VII: ARE YOU SMARTER THAN A DEFENDANT?

1 Hour (60 minutes)
Falls under: Section 3.02
Presenters: Kevin Bowden; Kathy McDaniel, CSR, and Pam Sheppard, CSR

Content Outline:
In this one-hour presentation we will refresh on terminology that comes up periodically that we may have forgotten since our school testing days and their meanings in current litigation.

Participants will discuss:

• Legal terminology and meanings
• Medical terminology and meanings/differences
• Oil and gas terminology

Participants will learn how to:

• Use Black’s Law Dictionary and other resources to find terminology that we may hear daily and not remember the actual meanings

Appropriate Methodology:
This presentation will include slideshow presentation and discussion about best sources to use for spellings/terminology/meanings pertaining to our jobs and to help refresh our memories on what they mean in our litigation world.

SESSION VIII: English 201

1.5 Hours (90 minutes): 6:30-8PM
Falls under: Section 3.01
Presenters: Pam Sheppard, CSR and Jeff Justice

Content Outline:
This 90-minute presentation will be all about English grammar, punctuation, Oxford comma and all things English for court reporters.

Participants will discuss:

• Completing sentence structure
• Double negatives
• Words with multiple acceptable spellings
• Most commonly confused terms
• Expressions like “y’all”
• Spelling and pronunciation of commonly mispronounced cities
• Common phrases
• Opposite meanings

Participants will learn how to:

• Search terms for meaning
• Navigate terminology effectively
• Punctuate like a court reporter

Appropriate Methodology:
This presentation includes worksheets with matching and multiple choice timed exercises to increase knowledge and productivity in producing cleaner transcripts.