Title: "The Power of Words" 1.5 Hours - Instructor: Pam Coder

Learning Outcomes:

     Learning objectives include learning the power of positive words.  What you say and how you say it on a daily basis affects how attorneys, paralegals, judges, basically every person, reacts to you.  Words matter.   Social media matters.

 Content Outline:

     This session will include positive phrases and keywords and the tone in which we use them to aid in helping our businesses run smoothly and profitably.

 The participants will discover:

     How to speak positively to gain more business.

     How to more positively interact with firms and staff or courts and staff and others in our industry.