Super 15 Hour Seminar Package #6

SESSION 1:  PRACTICE WHAT YOU PREACH 1.0 Hours (60 minutes) Presenter: Pam Gwin Sheppard, CSR and Kathy McDaniel, CSR Course Objective:  This hour-long presentation will give the reporter tools on how to...



1.0 Hours (60 minutes)

Presenter: Pam Gwin Sheppard, CSR and Kathy McDaniel, CSR

Course Objective: 

This hour-long presentation will give the reporter tools on how to get the most out of their practice time and how to reinforce and use what they learn. The session will involve a PowerPoint presentation.

Specific Topics: 

  • Finding the time for practice

  • Focus & reet (using the five-second rule)

  • Quality versus quantity

  • Finder drills

  • Putting what you learned to use

Learning Outcomes: 
The general objective is for the court reporter to learn how to incorporate strength-building exercises. The discussion will be on giving special attention to possible weak spots, i.e.; ELS, EGT; UGT, ULS, and other weak spots.

Session 2:

Ethics - It’s YOUR License - 1.5 hours 

Instructor: Pam Coder

Course Description: 

Learn how ethics play a part in keeping your
license intact and keeping you out of trouble with
the COA and clients.

This session will include cases studies of reporters in 
trouble with the licensing authority and what
happened when issues arose.

Pam Coder will also show how to respond to a
disciplinary action and what common complaints
are regarding your licensure.


1.5 Hours (90 minutes)

Presenter: Pam Gwin Sheppard, CSR, and Kathy McDaniel, CSR

Course Objective:

This session will show the participants the importance of knowing your software, knowing shortcuts, how to tell when your audio isn’t working, how to fix problems on the fly, backups, Plan B, C, D, refreshing drivers, and keeping your software updated in today’s modern world of continually updated technology. 

Seminar Topics:

The session will show the reporter how to use various software shortcuts to minimize editing time daily.  It will also show how knowing your software can help you in a pinch when something goes wrong.  It will show how you can stay calm in the face of technology issues by being prepared with Plans B, C, and D.    We will discuss experiences with software issues during depos and court and how to quickly handle them during a quick break without making everyone wait for you.   We will show you how to refresh your drivers periodically, so you don’t run into problems.  We will show you how important tech support and keeping tech support on speed dial is important to your overall productivity.  We will also show you some different ways to back up your information and the importance of always having your current dictionary backed up, including your personal and job dictionaries. 

Learning Outcomes:

Court Reporters will learn to take a breath and fix issues quickly and efficiently.  Reporters will also learn how to let others know they need help without creating a panic.  We will use PowerPoint and handouts to show where to find software fixes, how to find drivers and update them, what type of backups are best, and always having a plan in case of technology failure.

Session 4:

Ethics - Sink That Ship - 1.0 hours

Instructor: Pam Coder

Course Description: 

In this session, reporters compete to see
who remembers all the pertinent information about
transcript production, gift-giving, rules and
ethical standards.

SESSION 5: Tackling Digitals and Educating Attorneys

1 hrs (60 Min)

Presenter: Kathy McDaniel, CSR and Pam Gwin Sheppard, CSR 

Course Objective:

This hour-long presentation will focus on ideas to keep digitals in their lane.  We will discuss how freelancers can help officials to keep digital transcripts out of the courtroom.  We will also discuss ways videographers can help keep us abreast of digitals invading depositions.  We will discuss the importance of officials helping their judges understand the legality of accepting into evidence digital transcripts in states where digitals are not an approved method of reporting.  We will also discuss the digital courses being taught in colleges in states where digital is not an approved method and how we can voice our disapproval respectfully to the deans of these colleges in informing them of the facts in our states about not being an approved method.  The session will involve a PowerPoint presentation and hands-on instruction.

Specific Topics:

  • Identifying the states where digitals are not approved

  • How to discuss digitals with judges and attorneys

  • How to know when a digital took a record in depos in cases before your court

  • How to help attorneys understand when/where digitals are approved or not

  • Tackling the narrative that mask writers and machine writers are the same as digital

Learning Outcomes:

Court reporters will understand how to communicate facts to their judges and attorneys on the licensure requirements for their individual states and when and in what circumstances digitals can be used and the importance and security of their record.

Session 6: Modern Dialects and Identifiers - 1.5 hours

Instructor: Kathy McDaniel

Course Description: 

Kathy McDaniel will help you understand the proper protocol when using interpreters.

This program will cover:

• Swearing in the interpreter at depositions
• Interjecting yourself when the deponent is
speaking “English
• Gender-neutral identifiers in transcripts

Participants will discover:

How to handle an “out-of-hand” language barrier
and/or crosstalk situations in depos or in court.

SESSION 7: Language Fun
1.5 hr (90 Min)
Presenter: Pam Gwin Sheppard, CSR, and Jeff Justice 


In this fun, fast-paced presentation, we will cover common punctuation problems; when and when not to cap; numbers and addresses; when to use verbatim, phonetic or sic; and many more English problems reporters face daily.  This is all to help in our daily transcript production.  We will use quizzes, teamwork, and timed exercises for retention and competitive fun.

Participants will learn more about grammar than they want to …

 Learning Objectives:

The main objective of this session is as a refresher on various English grammar and resources to aid in making the best transcripts possible. By utilizing fun and interactive games and competition, reporters will keep their skills fresh on preparing their best transcripts.

Specific Topics:

  • Punctuation problems

  • Number rules


  • Soundalikes

  • Proofing

  • Homophones

Learning Outcomes:

This lively session will help to perfect participants’ skills in producing their best transcripts.  It will also help the participants perfect their proofing skills with the topics being presented.


1.5 Hours (90 minutes)

Presenters: Pam Coder, CSR and Jeff Justice-CSP

COURSE OBJECTIVE: A review of many areas of grammar and punctuation including fun quizzes. The reporters will receive handouts on which they will correct the punctuation. Jeff and Pam will then go through the handouts, topic by topic, asking the attendees for the correct answers and providing the correct answer when the reporters don’t get it correct.

Specic Seminar Topics:





 and more

Learning Outcomes:

Court Reporters will better understand how to properly punctuate their transcripts and the proper use of the punctuation discussed.


Session 9: Teamwork Makes the Process Work - 1.5 hours

Instructor: Pam Coder & Kathy McDaniel

Course Description: 

Pam and Kathy will help reporters learn how to
train their own scopists/proofreaders and what skill
set to look for in a trainable scopist/proofreader.

Participants will discover:

How to communicate with and keep the right
scopists/proofreaders to help in their
workflow, the best places to find these skilled
workers, how to best train these workers and
keep them motivated.

Session 10: Grammar Boosters - 1.5 hours

Instructor: Pam Coder & Jeff Justice

Course Description:

Jeff and Pam will help reporters increase their
skills in grammar and punctuation through
correcting transcripts and completing exercises
in vocabulary and prefixes and suffixes.

Session 11: Virtual and In-Person Style - 1.5 hours

Instructor: Pam Coder 

Course Description: 

Pam will review and demonstrate the proper
attire for depositions, hearings, arbitrations,
trials, zepos, and more.

The participants will discover:

What to wear and what not to wear depending
on the location of their “job.

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